Help Desk Horror!

HELP!!! Desk Horror

(Written while waiting for my computer to be seen to)

Oh no, egad, a problem on my PC!,

I’m lost, I’m scared, who will help me?

Time to get technical, so I knew,

Phone the help desk, they’ll get me through!

And so I call, with my small query,

The guy who answers, sounds a bit weary.

I tell him my problem, I try not to wail.

He sounds unimpressed, he knows this tale!

He remotely connects, to my machine,

So fast! So smooth! So electronically clean!

He opens apps, upon the screen,

Going to places, I’ve never been!

He mumbles, “Well, this will be fun,

Good grief user, what have you done?!”

“But never fear”, he says, ”we’ll get it sorted!,

While making sounds, like a man being thwarted.

He tries this link and delves into that file,

I heard him cursing, once in a while.

He copies that, and deletes this,

He tries again, another miss!

He asked advice, from his peers,

His voice breaking, from held-back tears!

Finally he sighs, “things seemed ok,

“But please,” he begs, “try keep it that way!”

I opened up my work feeling good,

But here’s something else, not doing what it should!

I make the call, explain it’s not all there,

And the sounds of his screaming, soon fills the air.

He got carted away, I know not where,

But some place nice, where they can give him care.

So beware the user, because trust me,

Your intellect can’t win, against our stupidity!

Now if you’ll excuse me and all,

I’ve got to make, another phone call…